Our Policies

At bluegr Hotels & Resorts, our commitment to the health and safety of our guests, employees, partners and the community remains, as always, our number one priority.

Inspired by our motto “Because we care”, we are committed to offering you a relaxing, carefree stay with us, while taking all the necessary preventative measures to ensure your safety during your vacation with us.

Aligned with the World Health Organization, the Hellenic National health organization and the European commission guidelines we assembled a team of medics, engineers, and chemists who in collaboration with TUV Nord Group a worldwide inspection, certification and training organization, Diversey Inc. hygiene company, and based on our risk assessment have designed the bluegr Health Protocols as a response to Covid-19.

Our people

All Staff members are educated in depth by our team of experts and have unlimited access to personal protective equipment accordingly. Our training programs include:

Medical Training

  • Identification of symptoms, sources, and modes of transmission.
  • Infection prevention and control
  • Correct use of personal protective equipment

Hygiene Training

  • Infection Prevention
  • Systematic Cleaning & Disinfection
  • Proper linen handling
  • Sustainability practices

Operational Training

  • Suspected case management plan
  • Compliance with Bluegr Health Protocols BGRCOV2020
  • Guest service and communication

Staff locker rooms, restaurants and facilities are re-arranged to ensure safe spacing. Staff member follow an individual temperature measurement daily schedule.  Our responsible culture focused on health, safety and wellbeing will allow us to deliver exceptional services to you.


We operate according to HAACP and ISO 14001 regulations our cleaning and food safety procedures have always been complied with the highest international standards. Our processes have been meticulously evaluated and adapted to the new situation.

A complete customized cleaning and disinfection program designed for bluegr Hotels & Resorts by Diversey Inc. is established and executed to all hotel facilities.

According to ECDC and scientific research against different coronaviruses, effective disinfecting products containing Quaternary Ammonium biocides such as Alkyl Dimethyl Benzyl Ammonium Chloride (Benzalkonium chloride, ADBAC) and Didecyl Dimethyl Alkonium Chloride (DDAC) provided by Diversey Inc, have been introduced to all cleaning processes at guest rooms, public areas, kitchen areas and offices. All high touched surfaces and items are identified in common areas and are thoroughly cleaned and disinfected every 60 minutes by our experienced cleaning staff who are always present. Guest luggage’s are disinfected by our bell staff upon arrival and are transferred straight to guest rooms. Touch free sanitizing stations are set to lobbies, restaurants, bars, public WCs, corridors and pool facilities.

Our partners, the consortium of Be Safer P.C. & Agrolab RDS a member of Tentamus Company implement in our hotels the specialized laboratory protocol TAPP (Tourism Analysis Package Pro) which was enriched with innovative laboratory methods of SARS-CoV-2 detection (Covid-19), detecting a possible presence of the virus on any surface even with very low detection limits, in guestrooms, in lobby and public hotel areas. These lab analyses are conducted according to the approved sampling plan.

The architectural design of our buildings and indoor areas, always allow sun and fresh air to naturally circulate. Appropriate maintenance and filter disinfection plan is set for all A/C and ventilation systems which operate with outdoor condensing units and are constantly fed with fresh air aligned with the guidelines of the Ministry of Health. Our signage and instructions will kindly remind you how to properly protect yourself by applying hygiene measures, keep safe distances and raise your awareness to all protective policies designed for you.

We would like kindly to ask for your contribution to the above measures, as this is the key to success.

Our Policies – Οι Πολιτικές μας

Policy L. 4990-2022
Annex C- Report Form
Πολιτική ΥΠΠΑ
Παράρτημα Γ- Έντυπο Αναφοράς
Παράρτημα Α- Ν. 4990-2022
Παράρτημα Β- ΚΥΑ

Πολιτική Υγείας & Ασφάλειας | Health & Safety Policy
Περιβαλλοντική Πολιτική | Environmental Policy
Πολιτική Ποιότητας | Quality Policy
Πολιτική Εταιρικής Υπευθυνότητας | Social Corporate Responsibility Policy

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